Documents & Downloads

 

Always read the supplied manual, this contains essential installation tips. Example all ION products must be connected to a computer true a direct connection don’t use a HUB, (Desktop PC use USB at the back of the computer) Also important if you install a new software version, always remove the old version.

 

Driver, software, firmware and installation guides downloads (click here)

(Click here) when you have a problem with your Pics2PC scanner.
(Click here) when you have a problem with your turntable/walkman iPad/iPhone/iPod users
(Click here) when you have a problem with your turntable/walkman PC & Mac users

 

If you need additional technical support?
Then you can use our helpdesk they solve almost any PC / Mac problem they are available Monday till Friday from 9:00 a.m. to 17:00 (except on holidays)
Telephone number: +27 (0)11 - 5311385

You can also request your e-mail (click here) to go to our contact page.

 

High-resolution images (click here)